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Cookie Policy

How we use cookies and similar technologies on our website

Last updated: 1st January 2024

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies allow a website to recognise a user's device and remember certain information about the user's visit, such as language preferences and other settings.

2. How We Use Cookies

Stireparag uses cookies to:

  • Ensure our website functions properly and securely
  • Remember your preferences and settings
  • Analyse website performance and user behaviour
  • Provide personalised content and recommendations
  • Deliver relevant advertising (where consent is given)
  • Comply with legal and regulatory requirements

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They include:

  • Security cookies: Protect against fraud and ensure website security
  • Authentication cookies: Remember if you're logged in
  • Session cookies: Remember items in your shopping basket
  • Cookie consent cookies: Remember your cookie preferences

These cookies cannot be disabled and do not require consent.

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors use our website:

  • Google Analytics: Tracks website usage and performance
  • Heat mapping tools: Show how users interact with pages
  • Error tracking: Help us identify and fix technical issues

These cookies require consent and can be disabled.

3.3 Functional Cookies

These cookies enhance your user experience:

  • Preference cookies: Remember your language and region settings
  • Personalisation cookies: Customise content based on your interests
  • Chat cookies: Enable customer support chat functionality

These cookies require consent and can be disabled.

3.4 Marketing and Advertising Cookies

These cookies are used for marketing purposes:

  • Social media cookies: Enable social media integration and sharing
  • Advertising cookies: Deliver relevant advertisements
  • Retargeting cookies: Show you relevant ads on other websites

These cookies require explicit consent and can be disabled.

4. Cookie Duration

4.1 Session Cookies

These cookies are temporary and are deleted when you close your browser. They're used for essential website functionality like maintaining your shopping basket.

4.2 Persistent Cookies

These cookies remain on your device for a set period or until you delete them. Duration varies:

  • Preference cookies: Up to 1 year
  • Analytics cookies: Up to 2 years
  • Marketing cookies: Up to 2 years
  • Security cookies: Up to 30 days

5. Third-Party Cookies

Some cookies on our website are set by third-party services:

5.1 Google Services

  • Google Analytics: Website performance and user behaviour analysis
  • Google Fonts: Web font delivery

5.2 Social Media Platforms

  • Facebook: Social media integration and advertising
  • Twitter: Social media sharing functionality
  • LinkedIn: Professional networking integration

5.3 Other Services

  • Font Awesome: Icon delivery service
  • Customer support tools: Live chat and help desk functionality

6. Managing Your Cookie Preferences

6.1 Cookie Settings

You can manage your cookie preferences through our cookie management system, which appears when you first visit our website. You can also access these settings by clicking the "Cookie Preferences" link in our website footer.

6.2 Browser Settings

You can also control cookies through your browser settings:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Site permissions > Cookies and site data

7. Impact of Disabling Cookies

If you choose to disable certain cookies, some features of our website may not function properly:

  • Your preferences and settings may not be remembered
  • Some pages may load more slowly
  • Personalised content may not be available
  • Shopping basket functionality may be impaired
  • Website analytics may be incomplete

8. Mobile Devices and Apps

Mobile devices may use similar technologies to cookies, including:

  • Device identifiers: Unique identifiers stored on your device
  • Local storage: Data stored locally on your device
  • App analytics: Usage tracking within mobile applications

You can manage these through your device settings or app-specific preferences.

9. Data Protection and Privacy

Cookie data is processed in accordance with our Privacy Policy and applicable data protection laws, including the UK GDPR.

We implement appropriate security measures to protect cookie data and ensure it's only used for the purposes described in this policy.

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. When we make significant changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you through our website or email
  • Request renewed consent where required by law

11. Questions and Contact

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Email: [email protected]
Phone: +44 20 7946 0958
Address: 42 Green Street, London, EC1V 8AB, United Kingdom

12. Useful Resources

For more information about cookies and online privacy:

  • Information Commissioner's Office (ICO) - Cookies
  • About Cookies
  • All About Cookies
Stireparag

Leading Britain's sustainable dining revolution with eco-friendly tableware solutions.

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Contact Info

42 Green Street, London, EC1V 8AB

+44 20 7946 0958

[email protected]

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