1. Introduction
Stireparag Limited ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website stireparag.com or use our services.
This policy applies to all information collected through our website, mobile applications, and any related services, sales, marketing, or events (collectively, the "Services").
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Name and contact details (email address, phone number, postal address)
- Company or organisation information
- Payment and billing information
- Communication preferences
- Any information you provide in forms, surveys, or communications
2.2 Technical Information
We automatically collect certain technical information:
- IP address and browser type
- Operating system and device information
- Website usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
- Service Provision: To provide, maintain, and improve our products and services
- Communication: To respond to your inquiries and provide customer support
- Marketing: To send newsletters, promotional materials, and updates (with your consent)
- Legal Compliance: To comply with legal obligations and protect our rights
- Analytics: To understand how our website is used and improve user experience
4. Legal Basis for Processing
Under the UK GDPR, we process your personal data based on:
- Consent: Where you have given clear consent for specific purposes
- Contract: Where processing is necessary to fulfil our contract with you
- Legal Obligation: Where we must process data to comply with the law
- Legitimate Interest: Where we have a legitimate business interest that doesn't override your rights
5. Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third parties who help us operate our business
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Consent: When you have given explicit consent
6. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyse website performance and usage
- Provide personalised content and recommendations
- Ensure website security and functionality
You can control cookie settings through our cookie management system or your browser settings. For more details, see our Cookie Policy.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and staff training
- Secure data storage and backup systems
8. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Retention periods vary based on:
- The type of information collected
- The purpose for which it was collected
- Legal and regulatory requirements
- Business and operational needs
9. Your Rights
Under UK data protection law, you have the following rights:
- Right to be Informed: About how your data is used
- Right of Access: To request copies of your personal data
- Right to Rectification: To correct inaccurate information
- Right to Erasure: To request deletion of your data
- Right to Restrict Processing: To limit how your data is used
- Right to Data Portability: To receive your data in a structured format
- Right to Object: To object to certain types of processing
To exercise these rights, contact us at [email protected].
10. International Transfers
Your personal information may be transferred to and processed in countries outside the UK. When this occurs, we ensure appropriate safeguards are in place, including:
- Adequacy decisions by the UK government
- Standard contractual clauses approved by UK authorities
- Binding corporate rules or certification schemes
11. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Providing prominent notice on our website
13. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been breached.